Find answers to frequently asked questions or contact our support team directly.
Send us an email and we will get back to you within 24 hours.
Available during business hours
Chat with our customer service team directly on WhatsApp.
Come visit our local service stations or main offices.
Simply present your OneStop digital membership barcode or linked card at checkout or at the pump before completing your payment. You will earn points automatically based on your current reward tier for every gallon purchased.
All new members start in the Bronze Tier earning 2% back on fuel and store purchases. By making regular purchases or reaching spending milestones each month, you automatically upgrade to Silver Tier to earn 4% back plus exclusive store perks.
You can redeem your points for instant fuel discounts at the pump, free items at participating convenience stores, or car washes. Select your preferred reward in your customer dashboard before checking out.
Use the Find Your Nearest Store search tool on our website or mobile app. Allow location access to view nearby stations, live fuel prices, available store amenities, and step-by-step navigation directions.
We accept all major credit/debit cards (Visa, MasterCard, American Express), digital wallets (Apple Pay, Google Pay), and cash payments directly at the store counter for in-person pickups.
If you experience any issues with a pickup order or billing, go to our Contact Us section or submit a support message directly from your dashboard. Our support team responds within 24 business hours.
Our support team is ready to assist you with any questions or concerns.
Contact Support